WrinkleRescue.com is accessible to both individuals who have, or have not ever, purchased any products or services related to our business. Our company reach includes association with other companies such as Youngevity. We are committed to the respect of your privacy and we understand the need for appropriate protection and management of any contact information you share with us (just to be clear, “contact information” means any information by which you can be contacted, such as your name, mailing address, email address, telephone number, etc.). The purpose of this privacy/confidentiality policy is to be clear about what information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review, correct and opt out of our use of, the information. By using any of our web sites or sharing your contact information with us, you are accepting the practices described in this Privacy /Confidentiality Policy.
Pertaining to our commitment to your privacy, WrinkleRescue.com has taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Collecting Information About You
When you purchase or order a product, subscribe to a service, register to receive information, or participate in contests, sweepstakes or promotions, etc., we ask you to provide specific contact information about yourself (such as your name, shipping/billing address, telephone number, email address, credit card information). Occasionally we may ask for additional information such as, birth date, gender, occupation, personal interests, and other information. We also typically maintain a record of your purchases. You are always free to refuse to provide certain information, but if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web sites. In addition, we may need to contact you via phone, email, or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us.
For the most part, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself. Use of certain areas on the website may require creation of a user name and login and others may be subscription based. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends, and site usage statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
Using Information About You
We truly only use your contact information for internal purposes, such as:
- Confirming and tracking your order, subscription, or registration;
- Analyzing preferences, trends, and statistics;
- Informing you of new techniques and strategies, new products, services, and offers; and
- Providing you with other information from and about Wrinkle Rescue and our subsidiaries.
We process your contact information in order to complete the purposes for which it was collected or authorized by you. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. In such cases we may contact you on their behalf, to inform you of any beneficial products or services offered by such partners. This will be done via our standard and acceptable means of contact and at no time will your information be released to any third party. If you receive any information from us regarding a third party company, product or service, it will come from us directly. IF AT ANY TIME YOU RECEIVE INFORMATION, OFFERS FOR PRODUCTS OR SERVICES WHICH DO NOT APPEAR TO ORIGINATE FROM OUR OFFICES, NOTIFY US IMMEDIALTY SO THAT WE MAY INVESTIGATE.
Sadly, in the past, many unethical individuals have tried to add credibility to themselves by fraudulently stating an affiliation with SANDY ELSBERG or YOUNGEVITY Companies. Those “others” then “pose” as being affiliated with us in an attempt to “fish” for people who, being familiar with our NAME and REPUTATION of integrity, will unknowingly be misled into believing they are actually dealing with SANDY ELSBERG or YOUNGEVITY Companies.
You may at your own discretion provide your information to such parties if you are interested in their offers, but we will never release your information to them or anyone to use independent of our control.
To serve you better, we may combine information you give us online, in our live events or training seminars. We may also combine that information with publicly available information and information we receive from or cross reference. We use that combined information to enhance and to communicate with you about our products and events that may be of interest to you.
We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
We DO NOT allow third-party companies to serve ads or collect certain anonymous information when you visit our web sites.
In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to WrinkleRescue.com, SANDY ELSBERG or YOUNGEVITY Companies or to others. We may also disclose your contact information when we believe the law or legal process requires it.
Opting Out Of Marketing and Transfers; Updating and Deleting Information About You
Your happiness is important to us. Because of that, we want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing or other information from us, please let us know. In the U.S., you can contact us using the contact information posted on our home page. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address, or other contact information with us, please contact us the same way. If you like, you may use either of the following statements in your message to us:
- “I prefer not to receive email advertisements, such as updates regarding products and services, special promotions, or upcoming events.”
- “I prefer not to receive direct mail advertisements, such as periodic newsletters, or mailings regarding products and services, special promotions, or upcoming events.”
You may also click the designated link at the bottom of all email communications to be removed from future email updates.
Please note that any requests to remove or update your contact information may take up to ten days for your email request and 6–8 weeks to process your postal mail request.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
WrinkleRescue.com takes special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13.
Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the Internet.
Links to Third Party Sites